Shipping Policy

Last Updated: April 2026

Introduction/Purpose

This Shipping Policy outlines the terms and conditions governing the shipping of products purchased from easyframe. By placing an order, you agree to the terms set forth in this policy. This policy is designed to ensure transparency and fairness in our shipping practices while providing maximum legal protection to easyframe.

Scope and Applicability

This policy applies to all orders placed through easyframe and is applicable to all users who purchase products from our website. It is governed by the laws of the Czech Republic.

Definitions

  • Order: A request made by a user to purchase products from easyframe.
  • User: Any individual or entity that accesses or uses easyframe.
  • Shipping Provider: The third-party service responsible for delivering orders to users.

Main Policy Content

1. Shipping Methods

We offer various shipping methods to accommodate our users' needs. The available options will be presented at checkout. Users may select their preferred shipping method based on cost and delivery time.

2. Shipping Costs

Shipping costs are calculated based on the selected shipping method, the weight of the order, and the delivery location. Users will be informed of the total shipping costs before finalizing their purchase.

3. Delivery Times

Delivery times may vary based on the shipping method selected and the destination. While we strive to meet estimated delivery times, easyframe is not liable for delays caused by the shipping provider, customs clearance, or other unforeseen circumstances.

4. Order Tracking

Once an order has been shipped, users will receive a confirmation email containing tracking information. Users can track their orders through the shipping provider's website.

5. International Shipping

We offer international shipping to select countries. Users are responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. easyframe is not responsible for delays or additional costs incurred during international shipping.

6. Lost or Damaged Shipments

If a shipment is lost or damaged during transit, users must contact easyframe within 14 days of the expected delivery date. We will work with the shipping provider to resolve the issue. However, easyframe is not liable for any losses incurred due to lost or damaged shipments.

User Rights and Obligations

Users are responsible for providing accurate shipping information at the time of order placement. easyframe is not liable for delays or non-delivery resulting from incorrect or incomplete shipping information provided by the user.

Limitations and Disclaimers

To the fullest extent permitted by law, easyframe disclaims all warranties, express or implied, regarding shipping services, including but not limited to implied warranties of merchantability and fitness for a particular purpose. In no event shall easyframe be liable for any indirect, incidental, or consequential damages arising from shipping delays or issues.

Data Protection/Security

We are committed to protecting users' personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). For more information, please refer to our Privacy Policy.

Changes to Policy

easyframe reserves the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on easyframe. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Shipping Policy, please contact us at:

  • Company: easyframe
  • Phone: +4207311404439
  • Email: [email protected]
  • Address: City Tower, Hvězdova 1716/2b, Floor 12, Office 34, 140 78 Praha 4, Czech Republic

Governing Law and Jurisdiction

This Shipping Policy shall be governed by and construed in accordance with the laws of the Czech Republic. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in the Czech Republic.